Support

We want all our members to get the answers they want as quickly as possible. That's why we've compiled an FAQ area where all the most commonly asked questions appear, along with the appropriate answers.

If you can't find what you need there, we've got other methods to reach us too. You can email us if it isn't urgent (although we still offer fast replies), using either the support or accounting email address, whichever is appropriate.

Alternatively, we'd recommend you either use our convenient live chat feature or head for our help desk. The help desk is manned by trained staff around the clock, every day of the week. That means you can be sure of reaching someone even at 2am. We promise to reply within 30 minutes if you contact us this way. You won't be left hanging or wondering if your message got through. We are confident we have one of the best casino support systems online today, so try us and see if you agree.